How to Be a Good Guy
By Janet Crawford and Lisa Marshall
As two executive coaches who’ve worked mostly in high tech and the entertainment industry, we’ve heard requests lately from male (mostly white) clients who’ve been exposed to the conversation about implicit bias and want to know “How do I do better? How do I not be part of the problem? How do I support
the women or under-represented minorities who work for me in ways that help us all move past the boundaries of unconscious bias?”
Stealth Culture Change
By Lisa J. Marshall with Introduction by Bob Kantor and
thanks to Janet Crawford and Kay Sandberg
Executive or leadership coaching has become a
widely used tool for grooming leadership. It was
once used mainly to keep talented but egotistical
leaders from self-destructing at critical junctures
in their careers. Nowadays, it is more often used
to support high performers committed to
personal learning and growth.This eBook shows how leadership coaching can also
be applied to drive significant changes in
The Brain-Friendly Organization:
What Leadership Needs to Know for Intelligence to Flourish
By Janet Crawford
This article summarizes a lot of the recent discoveries in neuroscience and then looks at their implications for leadership. It's a fascinating read for leaders and coaches!
by Lisa Marshall
This article started out as a conversation between my colleagues, Chuck Appleby, Cindy Phillips and myself. We were thinking of a joint article, but my client's health issue precipitated this version. Many thanks to Chuck, Cindy, Bill Kirby, Nancy Hughes and of course, my client, for their contributions.
Key Questions for Outstanding Performance: A New Perspective on Business Metrics
by Marsha Shenk and Dan Montgomery
In this provocative article, Marsha and Dan explore the skill of asking questions as a key leadership competency in today's marketplace. Specifically, they explore how to collaboratively ask questions that generate metrics of internal performance that will drive new levels of accomplishment inside organizations.
Where are the Grown-Ups? Developing Mature Leaders
by Lisa Marshall
Written for the Pfeiffer Annual, this is a condensation of many of the key concepts and ideas in Speak the Truth and Point to Hope: The Leader's Journey to Maturity. If you want the short course, here it is!
Smart Work: Getting the Whole System to Work!
by Jude Heimel and Lisa Marshall
Leaders often bemoan the slowness with which their organizations change. Yet there are proven methodologies or technologies for dramatically speeding up changes - by seeing organizations as systems, and inviting the whole system to participate in the decision to change. This article describes the history of "whole systems change" and some of the variations on the process, as well as describing the Smart Work design for a whole systems event.
The Living Story
by Karen Bading, Janet Crawford and Lisa Marshall
To cope with life, our brains create narratives that explain what happened and why. These are the stories we live in, and while they are only stories, they become our reality. The "living story" is the one we're each in , where we know the past and the present, and the future will be a dance between our desires and intentions, and what the world wants and needs to happen. Being conscious about our stories gives us much more power over designing our futures, and this article tells how to develop and tell that story, whether for an individual or an organization, most effectively.
The Language of Trust
by Charles Feltman
Trust is essential to getting good work done. This article explores the phenomenon of trust (or its absence) in the workplace, and looks specifically at how we can use language to coordinate action and hence build (or erode) trust. It is a precursor to Charles' forthcoming Thin Book on Trust.
These documents are available electronically in Adobe ® Acrobat ® PDF file format.
To view and/or print these documents, a copy of Acrobat ® Reader is required.
The software is free from Adobe, Inc. for download.
Return Home >
© 1999-2016 Smart Work, LLC. All rights reserved.